Episode 15: On Corporate America and Cultivating a Learning Culture

Episode Highlights

[0:00] Intro

[1:24] A brief background on Mark and his career

[6:42] From employee to solopreneur

[7:42] Flexibility and variety in solopreneurship

[11:32] Ups and downs as a solopreneur

[14:06] From podcast idea to interviewing Kevin Harrington

[19:43] Psychological Safety: Owning your mistakes

[24:52] Toyota’s culture of learning from errors

[27:43] Cultivating a culture of learning from mistakes

[29:48] Challenging punitive culture and fostering psychological safety

[33:43] The power of admitting mistakes in healthcare

[34:58] What’s next for Mark

[36:53] Rapid-fire questions

[42:10] Where to find Mark’s book

[42:58] Outro

About Mark Graban

Mark Graban is an entrepreneur, podcaster, speaker, author, and consultant. He published his latest book, “The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation,” which draws inspiration from his renowned podcast series, “My Favorite Mistake.”

Mark is a highly skilled professional who specializes in fostering a winning workplace culture. With a focus on Psychological Safety and Problem Solving, Mark offers his expertise as a speaker, facilitator, and coach to help people and teams thrive.

With a wealth of experience in various industries, including manufacturing, healthcare, and software startups, he is a seasoned leader well-versed in the “Lean” methodology, change management, and continuous improvement methods.

Connect with Mark

LinkedIn: https://www.linkedin.com/in/mgraban

Website: https://www.mistakesbook.com/

Website: https://www.markgraban.com/

5 Fast Questions

Shohei Ohtani

Omakase Sushi, Japanese Whiskey and a hot fudge sundae!

Isla, Scotland

Spinal Tap

"There is a fine line between stupid and clever"

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Meet our Host

Scott has an entrepreneurial spirit that’s been burning since his teenage years. Back then, he was mowing lawns, managing paper routes, and selling greeting cards door to door – always finding different ways to put some cash in his pocket! After graduating college, Scott had a successful career in sales and operations leadership, but his desire to be a business owner was never far from his heart. Seven years ago, he and his wife, Jenn, took the plunge and started their own business. Like many others, they spent all their time on the struggle bus – dealing with cash flow, payroll, and questioning whether their doors could even stay open. Ultimately, they persevered and learned some incredibly valuable lessons along the way.

Now, Scott is dedicated to helping others avoid the pitfalls he faced, fulfilling his purpose as a coach, and helping owners and teams achieve their dreams. When he’s not guiding businesses toward success, Scott can be found hitting the gym, on the golf course, or racking up miles on his Peloton.

As an EOS Implementer, Scott is passionate about helping business owners build a solid foundation and clear vision, empowering them to achieve growth, balance, and financial freedom – all while enjoying the ride.

Scott Goodrich

HOST & PROFESSIONAL EOS IMPLEMENTER